Please read the FAQ's below.

If you can't find the answer you are looking for our email is at the bottom of the page!

Pre Purchase

Do you offer a bulk discount?
Yes, we are happy to discuss a bulk discount, please email
Do you offer wholesale pricing?
If you’re looking to become a reseller of Nest Boxes we offer wholesale pricing for Retailers. Please see in the site footer a ‘Wholesale’ link, alternatively send an email to
How do I use a discount code?
To redeem your discount, proceed to the checkout and locate the designated field for your discount code on the first page. Don’t forget to click ‘Apply’ to ensure the code is applied. This feature is provided before the payment page so you can redeem your
I forgot to use my discount!
So you’ve made your purchase and forgot to redeem our discount code.. Don’t worry, send an email to our team at and they’ll happily fix this for you.
Can I purchase a gift card with a Nesty discount code?
Unfortunately, we deem our gift cards like digital cash, due to tis we are unable to offer discounts on our gift cards.
How Secure is your payment?
Ensuring your privacy and security is of utmost importance to us. We utilise Shopify Payments, a robust and well-encrypted system, specifically designed to safeguard our customers' details and ensure that merchants are held accountable for maintaining a high level of security.
Is your product available for viewing?
Definitely! A selection of our products are on display at Hills Farm Supplies (Our HQ) which is open Monday-Friday 8-5:30pm, Saturday 9-1pm.

Address: 24 Simper Crescent, Mount Barker 5251 SA.
Are you stocked in stores anywhere?
We sure are! Please check our store locator to find stock at a store near you.
What payment types can I use?
We accept credit cards such as (Visa/Mastercard/American Express) as well as debit cards that can be used for online transactions.

Need longer to pay for your Nesty order? We also offer Afterpay and ZipPay payment plans for Australian Customers.


How do I know what Nesty Nutrient is right for my flock?
Nesty offers a wide range of feed products for poultry. It is understandable why you might get lost with all the options. The Nesty Basics range are treats that you can offer in moderation to your flock whilst our Nesty Nutrients range are specific feeds formulated to aid in productivity.
  • For treats, use any of the Nesty Basics range. Eg, Sunflower seeds, Linseeds and Maize.
  • For soft egg shells, use the Nesty Calci Boost or Shellgrit.
  • For a complete and balanced feed with all essential vitamins & minerals, use Nesty Complete.
  • For a boost that you mix into existing standard feeds, use Nesty Superfoods.
  • For chickens that are wasting feed or need some boredom busting, use Nesty Nutrient Block.
  • For chickens with soft egg shells that won’t willingly eat Shellgrit, use Nesty Calci Boost (as you mix this in their existing feed).
What is the shelf life of Nesty Nutrients?
Nesty Nutrients expected shelf life is 12 months from date of manufacture or 6 months from date of opening. This can vary between products. Always read the product label and purchase accordingly. We advise not to excessively stock up on products to avoid reaching the expiration dates.
Where can I purchase Nesty Products from other than online?
Nesty can be found in local fodder stores across Australia. Check out our Stockists page for the list of current places Nesty can be found in. We also attend local shows and field days offering a wide range of products for sale on the day. Don’t have a local stockist, don’t worry! We guarantee to still offer excellent customer service with our live chat and outstanding after sales care. If you have any questions, don’t hesitate to get in contact with the Nesty team!
What makes Nesty products a premium choice?
Nesty sources their nutrients range from a “FeedSafe” Accredited Feed Mill. The diets are formulated by an Animal Nutritionist and are tailored to suit the needs of backyard poultry. The products are all specially designed by our engineering team. We aim to bring innovative and practical items to the poultry market at a competitive price point. Nesty strives to have outstanding customer service. If you have questions about any of our Nesty range, please don’t hesitate to contact us. As an added bonus, Nesty will be holding “Talk to the Nestperts,” Days where you can chat online with our Animal Nutritionists and Nesty Staff to get superior advice and quality assurance about the entire Nesty range.


Where your Warehouse located?
Our warehouse is located in Adelaide, South Australia, and we process and ship all orders for in-stock items placed before 12pm on weekdays on the same day. To learn more about our shipping policy and the estimates deliver time frames across Australia, please refer to our detailed Shipping Page
Will I receive tracking information?
Once your order is packed and dispatched from our warehouse this information will be sent via email, and if you have provided your phone number you will also receive tracking via SMS. The tracking link will update as soon as our courier partner initiates the first scans on your parcel, allowing you to track its progress online with ease!
Can I change or cancel my order after it’s been processed?

While we do our best to accommodate order changes, please be aware that we initiate order processing immediately. Given the various steps involved, there may be circumstances where modifying your order is not feasible.

If you intend to modify or cancel your order, kindly send an email to as promptly as possible after placing your order, and we will make every effort to assist you.

At NESTY, our primary goal is to ensure an exceptional shopping experience for our customers. In the event that you need to cancel your order or we cannot fulfill changes in time, our dedicated customer service team is available to guide you through our straightforward Returns process.

I have submitted the wrong address for my order, how can we sort this?

We initiate order processing immediately. However, should you discover an address error, please get in touch with our customer service team straight away. In cases where we cannot amend the shipping address, we can liaise with the courier to request redirection.

I need my delivery to arrive after a certain date, can you provide delayed dispatch?

We can hold and only dispatch your order after a specified date. To ensure we can accommodate this request, please include a note in the special instructions box during the Checkout process when you place your order, or reach out to one of our team members via Please be aware that this service pertains to dispatching your order on a specified date, and we are unable to arrange delivery for a specific date.


What are NestyBoxes Shipping Charges?

We offer an easy flat rate shipping structure based on the type of products you are ordering. If multiple product types are ordered the higher of the flat rate shipping charges will apply.

NestBox: $19.95

Nesty Nutrients: $9.95

Accessories: $9.95

*Rural areas may incur additional shipping fees. Where this is the case one of our team members will contact you to discuss the extra cost or offer to cancel the order.

Do you provide Authority To Leave?

When placing an order, you have the choice to select "authority to leave" during the checkout process (ATL). In this case, without a signature being required, our shipping carriers will leave the delivery at your unattended location. It's important to understand that this delivery method carries no guarantee against loss or damage, and neither NestyBoxes nor the shipping companies we work with cannot be held responsible for it.

It might not always be possible for the shipping carrier to leave a package with ATL instructions, though. This might happen, for example, if the delivery address is inside a secure building or complex and appropriate access to the address is not possible, or if there are insufficient instructions regarding where to leave the delivery.

Do you ship to PO Boxes?

We can only ship Small Accessories to PO Boxes, while larger items like Next Boxes and other accessories must be shipped to residential or commercial addresses due to their size. Unfortunately, we’re unable to accommodate custom delivery requests such as scheduling specific delivery dates and times, leaving the package in a particular location, or calling in advance or on arrival. These requests can only be accommodated if a customer organises freight collection and services themselves.

How long does it take for my order to be dispatched?

All orders are shipped and dispatched from our facility in Mount Barker, SA. Orders with items displayed as ‘in stock’ on our site are processed and shipped next day. With the Exclusion of weekends and public holidays.

Can I track the progress of my order?

Once your order has been dispatched from our warehouse you will receive an email with your tracking information. This tracking information will update as soon as your parcel receives the initial scans by our couriers and then you can track your parcels progress online!

What happens if my product arrives damaged?

The packaging should ensure that the product arrives in brand-new, perfect condition. Nestyboxes takes great care to ensure that the product is dispatched from our facility in perfect condition. Even though we hope it won't, if an item is harmed in transit or a portion of your delivery is missing, kindly let us know as soon as you can after receiving your order by contacting us using the information on our Contact page.

I have not received my order, it appears to be late?

We understand that delays are frustrating, so thank you for your patience! Please check the tracking information you have been sent for your delivery in case there is a tracking update or notification of an attempted delivery, issue with the delivery address or the parcel has been taken to a parcel collection point

If your order is more than 3 business days late based on our delivery estimates please contact us and provide your name, order number and date of order and we will contact the freight carrier directly.


I have received my product but would like to exchange it?
We offer a hassle-free return and exchange policy so you can return any purchased item within 7 days from the date of delivery of your order.
What do I do if I have a problem with a product?
We have full confidence in the exceptional quality of our products. However, we acknowledge that occasional issues may arise with any product, and we are committed to assisting you in such situations. If you happen to encounter a defect or damage with any of our products, please reach out to our customer service team for assistance. You can contact us through the Contact page on our website or by directly emailing We are here to support you.

Assembly and care of products

Can I purchase already assembled nest boxes?
Assembled nest boxes can be purchased at our stockists or at the local field days or shows we attend. Unfortunately, we do not offer ready assembled boxes online as the shipping would be very unreasonable! If you need some help assembling your box, check out our videos, talk to us on live chat or read the instruction manual included.
How should I store Nesty Nutrient products?
Nesty Nutrients products should be stored in a cool, dry place, and away from direct sunlight. The shelf life of our nutrient products are between 6 and 12 months, depending on the product purchased.
How regularly should I change the nest box bedding?
Nesty advises changing the bedding whenever it is dirty, wet, or you have incurred a parasite infestation. As a general rule of thumb, change the bedding every month to keep a happy and healthy hen house. The bedding material can be straw, hay, or woodshavings. This can be purchased on the Nesty website. Regular turnover with fresh bedding minimises the risk of mites and lice harboring in the nest box.